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Evening Houseman

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
United States, Tampa

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The Evening Houseman at JW Marriott Tampa Water Street is responsible for responding promptly to guest requests, maintaining public areas and guest rooms, and ensuring safety and security standards. The role involves physical tasks such as lifting, carrying, and moving objects, as well as cleaning and maintaining equipment. The position requires adherence to company policies, professional appearance, and excellent guest service skills.

Job Responsibility:

  • Respond promptly to requests from guests and other departments
  • Identify and report preventative or other maintenance issues in public areas or guest rooms
  • Post caution signs
  • Contact other departments directly for urgent repairs
  • Deliver guest requests and set up furniture items in guest rooms as requested
  • Remove items from hallways and transport to service areas
  • Clean, maintain, and store cleaning equipment
  • Follow all company and safety and security policies and procedures
  • Report any maintenance problems, safety hazards, accidents, or injuries
  • Complete safety training and certifications
  • Properly store flammable materials
  • Ensure uniform and personal appearance are clean and professional
  • Maintain confidentiality of proprietary information
  • Welcome and acknowledge all guests according to company standards
  • Anticipate and address guests’ service needs
  • Assist individuals with disabilities
  • Thank guests with genuine appreciation
  • Speak with others using clear and professional language
  • Support team to reach common goals
  • Ensure adherence to quality expectations and standards
  • Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance
  • Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping
  • Visually inspect tools, equipment, or machines
  • Grasp, turn, and manipulate objects of varying size and weight
  • Move through narrow, confined, or elevated spaces
  • Move up and down a ladder
  • Stand, sit, kneel, or walk for an extended period across an entire work shift
  • Perform other reasonable job duties as requested by Supervisors

Requirements:

  • Respond promptly to requests from guests and other departments
  • Identify and report preventative or other maintenance issues in public areas or guest rooms
  • Post caution signs
  • Contact other departments directly for urgent repairs
  • Deliver guest requests and set up furniture items in guest rooms as requested
  • Remove items from hallways and transport to service areas
  • Clean, maintain, and store cleaning equipment
  • Follow all company and safety and security policies and procedures
  • Report any maintenance problems, safety hazards, accidents, or injuries
  • Complete safety training and certifications
  • Properly store flammable materials
  • Ensure uniform and personal appearance are clean and professional
  • Maintain confidentiality of proprietary information
  • Welcome and acknowledge all guests according to company standards
  • Anticipate and address guests’ service needs
  • Assist individuals with disabilities
  • Thank guests with genuine appreciation
  • Speak with others using clear and professional language
  • Support team to reach common goals
  • Ensure adherence to quality expectations and standards
  • Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance
  • Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping
  • Visually inspect tools, equipment, or machines
  • Grasp, turn, and manipulate objects of varying size and weight
  • Move through narrow, confined, or elevated spaces
  • Move up and down a ladder
  • Stand, sit, kneel, or walk for an extended period across an entire work shift
  • Perform other reasonable job duties as requested by Supervisors

Nice to have:

  • No high school diploma or G.E.D. equivalent
  • No related work experience
  • No supervisory experience
  • None
What we offer:

Training, development, recognition, holistic well-being, true camaraderie with a diverse group of co-workers, luxury environment, opportunities to pursue passions

Additional Information:

Job Posted:
March 23, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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