Event & CRM Manager, Randstad

Event & CRM Manager

Randstad

Location:

Japan, Tokyo

Category:

Customer Service

Contract Type:

Employment contract

Salary:

5500000.00 - 8000000.00 JPY / Year

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Job Description:

Lead exciting events and build lasting client relationships for a prestigious international jewelry house. You will be the driving force behind unforgettable events and innovative CRM strategies. You'll work closely with the global team, crafting high-impact experiences that elevate the brand and cultivate lasting customer loyalty. Plan and implement events, manage client relationships, and analyze data to maximize impact.

Job Responsibility:

Develop and execute high-impact events and pop-up shops, aligned with the brand's global strategy
Manage VIP client tours and experiences in collaboration with international teams
Create and implement CRM programs to enhance customer engagement and loyalty
Analyze data to optimize event strategies and CRM initiatives
Train retail staff on effective client engagement techniques
Collaborate with marketing and digital teams to enhance customer journeys

Requirements:

Education: University graduate or equivalent
Minimum 5 years of experience in brand Event & Marketing
Preferably in jewelry or luxury brands
Experience in event planning and execution
Basic understanding and knowledge of database marketing and CRM programs, ideally with experience
Excellent PC skills
Fluent Japanese / Business Level English
Analytical skills

What we offer:

Health insurance
Welfare pension insurance
Employment insurance
Bonuses

Additional Information:

Job Posted:

April 03, 2025

Expiration:

February 11, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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