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This role primarily involves planning and coordinating events of various sizes and complexities, from intimate gatherings of 10 to grand events of 500 attendees. As part of our team, you'll have the chance to collaborate with different levels of management and provide strategic insights on event development.
Job Responsibility:
Develop comprehensive project plans and budgets for each event
Oversee all aspects of event management, including site selection, vendor negotiation, logistics coordination, and risk control
Collaborate with internal partners such as Food Services, Audio Visual, Security, and Facilities
Provide excellent customer service, addressing client inquiries and resolving issues promptly
Manage the reception desk functions including answering calls, handling emails, and escorting clients
Support high-level executive meetings by maintaining professionalism, organization, and effective communication
Utilize Event Management System (EMS) for detailed reservations, incoming request review, and report presentation
Handle correspondence between the planning team and reservation holders, ensuring an outstanding customer experience
Understand and apply business guidelines for space allocation, managing space issues and escalating unresolved issues as necessary
Ensure clients are updated in a timely manner regarding the status of their requests and available options
Requirements:
Proficiency in Customer Service
Strong Management skills
Data Entry skills
Planning expertise
Ability to handle Answering Inbound Calls
Familiarity with Budget Processes
Reviewing capabilities
Proficiency in using 'About Time' software
Logistic skills
Ability to perform Receptionist Duties
Understanding of Security measures
Consulting skills
Ability to manage Websites
Skills in handling detail-oriented Correspondence
Familiarity with Facility management
Willingness to Travel
Graphic Design skills
Knowledge of Printing processes
Reservation skills
Experience in Catering management
Coordination skills
Ability to liaise with Business Partners
Project Planning skills
Effective Communication skills
Experience in Contract Administration
What we offer:
medical, vision, dental, and life and disability insurance
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