Events Groups Coordinator, Marriott Bonvoy

Marriott Bonvoy

Location:

Jordan, Dead Sea

Category:

Hospitality and Tourism

Contract Type:

Employment contract

Salary:

Not provided

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Job Description:

The Events Groups Coordinator is responsible for processing reservation requests, changes, and cancellations, identifying guest needs, and ensuring accurate room blocks and reservations. The role involves following company policies, maintaining professionalism, and supporting team goals. The position requires at least 1 year of related work experience and a high school diploma or equivalent.

Job Responsibility:

Process all reservation requests, changes, and cancellations
Identify guest reservation needs
Verify availability of room type and rate
Explain guarantee, special rate, and cancellation policies
Accommodate and document special requests
Answer questions about property facilities/services and room accommodations
Follow sales techniques to maximize revenue
Communicate information regarding designated VIP reservations
Input and access data in reservation system
Respond to challenges for accommodating rooming requests
Oversee accuracy of room blocks and reservations
Input group rooming lists using reservation systems
Revise room blocks to maintain required number of available rooms
Keep organized files of all groups
Set-up proper billing accounts according to Accounting policies

Requirements:

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
No supervisory experience
No license or certification required

What we offer:

Training, development, recognition
Holistic well-being focus
True camaraderie with a diverse group of co-workers
Luxury environment

Additional Information:

Job Posted:

March 22, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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