Events Manager II, Marriott Bonvoy

Events Manager II

Marriott Bonvoy

Location:

United States, Orlando

Category:

Hospitality and Tourism

Contract Type:

Employment contract

Salary:

25.00 - 31.73 USD / Hour

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Job Description:

Responsible for preparing all event documentation and coordinating with Sales, property departments, and customers to ensure consistent, high-level service throughout pre-event, event, and post-event phases of property events. This position primarily handles less complex property events. Works with his/her supervisor to ensure their property events have a seamless turnover from sales to service and back to sales. Recognizes opportunities to maximize revenue by up-selling and offering enhancements to create outstanding events.

Job Responsibility:

Prepare all event documentation
Coordinate with Sales, property departments, and customers
Ensure high-level service throughout pre-event, event, and post-event phases
Greet customers during the event phase
Act as liaison between field salesperson and customer
Verify billing accuracy
Participate in customer meetings
Monitor group room blocks and meeting space
Encourage associates to provide excellent customer service
Follow up with customers post-event
Respond to guest problems and complaints
Participate in various meetings
Assist with the sales process
Up-sell products and services
Forecast group sleeping rooms and event revenue

Requirements:

High school diploma or GED
2 years’ experience in the event management or related professional area
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
no work experience required

What we offer:

Bonus program
Comprehensive health care benefits
401(k) plan with up to 5% company match
Employee stock purchase plan at 15% discount
Accrued paid time off
Life insurance
Group disability insurance
Travel discounts
Adoption assistance
Paid parental leave
Health savings account
Flexible spending accounts
Tuition assistance
Pre-tax commuter benefits

Additional Information:

Job Posted:

March 22, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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