Events Manager, Marriott Bonvoy

Events Manager

Marriott Bonvoy

Location:

Thailand, Pattaya

Category:

Hospitality and Tourism

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

The Events Manager at Pattaya Marriott Resort and Spa is responsible for ensuring guest satisfaction, managing financial records, and assisting in training and coaching employees. The role involves maintaining high standards of service, adhering to company policies, and ensuring the accuracy of financial and operational reports.

Job Responsibility:

Follow up with guest regarding satisfaction with guest-related issues
Assist and check turnovers, figures, postings, billing and documents for accuracy
Organize, secure, and maintain all files, records, cash and cash equivalents
Record, store, access, and/or analyze computerized group rooming and financial information
Classify, code, and summarize numerical and financial data
Prepare, maintain, audit, and distribute statistical, financial, accounting, auditing, or payroll reports and tables
Complete reports as specified
Prepare, review, reconcile, and issue bills, invoices, and account statements
Follow-up and resolve past due accounts and vendor invoices
Assist management in training, motivating, and coaching employees
Serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process
Report accidents, injuries, and unsafe work conditions to manager
Complete safety training and certifications
Follow all company policies and procedures
Ensure uniform and personal appearance is clean and professional
Maintain confidentiality of proprietary information
Anticipate and address guests’ service needs
Speak with others using clear and professional language
Prepare and review written documents accurately and completely
Answer telephones using appropriate etiquette
Develop and maintain positive working relationships with others
Ensure adherence to quality expectations and standards
Stand, sit, or walk for an extended period of time
Coordinate tasks and work with other departments
Serve as a departmental role model or mentor
Assign and ensure work tasks are completed on time and that they meet appropriate quality standards

Requirements:

High school diploma or G.E.D. equivalent
At least 1-year of related work experience
No supervisory experience
No license or certification required

What we offer:

Training, development, recognition, and a place to pursue passions in a luxury environment with a focus on holistic well-being
True camaraderie with a diverse group of co-workers
Opportunities for training and development

Additional Information:

Job Posted:

March 22, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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