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We are offering an exciting opportunity for an Executive Assistant in the heart of Grand Rapids, Michigan. This role falls within the administrative function of the organization and offers a contract to permanent employment opportunity. The ideal candidate will be working closely with the team leader, managing their schedule, and ensuring smooth communication within the team.
Job Responsibility:
Manage leader's calendar, scheduling meetings, and appointments as necessary
Facilitate communication with the team leader, ensuring they are updated on all necessary information
Use software such as Microsoft Office, Google Suite, and possibly OpenAir for various tasks
Handle customer inquiries, resolving issues efficiently and accurately
Monitor customer accounts, taking appropriate action when necessary
Use tools like ADP, Cisco Webex Meetings, Concur, CRM, Kronos Timekeeping System, and About Time for various tasks
Participate in conference calls, ensuring all relevant information is relayed to the team leader
Process customer credit applications, ensuring accuracy and efficiency
Maintain accurate customer credit records, updating them as necessary
Handle correspondence, ensuring all communication is responded to in a timely manner
Requirements:
Proficiency in ADP - Financial Services
Familiarity with Cisco Webex Meetings
Experience with Concur
Proficiency in CRM software
Knowledge of Kronos Timekeeping System
Familiarity with About Time software
Strong skills in Calendar Management
Exceptional Communication skills
Ability to manage Conference Calls
Proficiency in handling Correspondence
What we offer:
Medical, vision, dental, and life and disability insurance
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