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Responsible for operations, management and administration of Housekeeping department. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy.
Job Responsibility:
Liases closely with related department e.g. Engineering and Front Desk to ensure the operation of the department, as a whole is coordinated
Manages the administrative and operational aspects of the Laundry Department with the assistance of the Housekeeping Manager Laundry
Plan and implement policies and guidelines with the objective of maintaining quality service and standards to an acceptable level on guest’s satisfaction scores
Prepare the annual budget for Housekeeping and thereafter monitors cost throughout the year to contribute to a healthily income statement
Purchases goods and services for the department at economical prices while maintaining quality
Recruits staff for the department according to recommended par level
Responsible for training and development of all associates
Counsels staff and takes disciplinary action where necessary
Ensure flower supplies, fresh or artificial are economical, presentable and timely delivered
Co-ordinate Hotel projects, e.g. carpets, rooms re-do etc. to ensure work is completed smoothly and on time
Oversees the various inventories required by Housekeeping and reviews all inventory results
Attends related meeting, represent department when required
Any other duties as may be assigned from time to time
Requirements:
Minimum Degree in Hotel Management
At least 5 years of hotel’s Housekeeping leadership experience
Great interpersonal skills
Great communication skills
Multi-tasking skills
A strong team-player
A great leadership skills
Able to start work within short notice period
What we offer:
Training, development, recognition, holistic well-being, true camaraderie with a diverse group of co-workers, luxury environment
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