Executive Housekeeper

• Manages day-to-day operations of the department to ensure associates adhere to Colwen Hotels and brand standards, and consistently meet and exceed business and guest expectations
• Responsible for recruiting, interviewing, hiring associates for the housekeeping department
• Develop specific departmental goals and objectives to prioritize, organize, and get work done
• Drive ongoing associate engagement/recognition initiatives
• Establish and maintain open collaborative relationships with direct reports, team members and ensure everyone is treated with dignity and respect
• Manage the ordering and inventory the Housekeeping department supplies and uniforms to ensure correct par levels
• Supervise staffing levels to ensure that guest services, operational needs, and financial objectives are met and work to continuously improve GSS scores
• Adhere to Colwen and brand cleanliness standards for both rooms and public spaces
• Provide support to the Hotel General Manager
• Tour and inspect property daily and monitor for property cleanliness, safety and security, product quality and exceptional service throughout
• Train and support all associates and ensure they perform in accordance with established Colwen Hotels and brand standards
• Conduct new hire orientation and onboarding of new associates
• Maintain key control and lost and found procedures and ensure staff is trained in both
• Plan work schedules and room assignments with minimum disruption to guests
• Perform technical and administrative duties, including, writing and reviewing reports, monitoring department checkbooks
• Ensure compliance with Federal & State Labor laws
• Perform other duties as assigned

• 2 years of previous housekeeping or related experience, hotel preferred
• Specific brand experience preferred
• Strong Leader of people
• Excellent written and verbal communication skills
• Strong organization and multi-tasking abilities
• Proficient in English language/Bilingual is a plus
• Familiar with common computer software programs
• Ability to learn new computer software programs and operate property management system
• Willingness to work rotation work schedule including weekends and holidays

Bilingual is a plus

• Medical Insurance with Company-Funded HRA
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Wide-Array of Supplemental Insurance Offerings
• Paid Time Off Programs
• Employee Assistance Program
• 401K Plan – Traditional & Roth Options with Employer Match
• Hotel Discount Travel Program for Associates & Family
• Exclusive Associate Discounts – Travel, Entertainment, & Retail
• Training and Development Programs
• Career Advancement Opportunities