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Mines Government sales opportunities from marketing leads, establishing relationships, and working closely with our Telesales and Field Sales teams. As a team member and key contributor in T-Mobile's revenue engine, act as first point of contact for all inbound leads generated by the marketing team. Cultivate and quickly respond to inquiries by email and phone qualifying potential customers and connecting them with T-Mobile Account Executives.
Job Responsibility:
Responding in real time to leads coming through T-Mobile for Business website and other marketing campaigns
Managing and cleansing data in the Salesforce CRM system as leads are entered
Emailing and calling prospects to understand and build their interest in TFB solutions
Carefully following the follow-up sequence, lead management process in Salesforce, and the qualification process to qualify leads and prevent fraud
Researching leads, following up with them and assigning them to the appropriate sales person
Providing feedback to Marketing team on lead quality, processes and performance
Also responsible for other Duties/Projects as assigned by business management as needed
Requirements:
High School Diploma/GED
Less than 2 years Call center/sales experience
Knowledge of Technology, Sales, Communication, Client Relationship Management
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