Expert, Outbound Virtual Business Sales, T-Mobile

Expert, Outbound Virtual Business Sales

T-Mobile

Location:

United States, Nashville

Category:

Sales

Contract Type:

Employment contract

Salary:

52200.00 - 94300.00 USD / Year

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Job Description:

Individuals in this position are responsible for understanding all T-Mobile for Business products and services for the purpose of selling to new acquisition prospects and upselling to existing Business customers via outbound calling. Individuals are expected to meet and exceed monthly revenue and sim quota objectives through high volumes of daily outbound calls and emails, as well as partnering with marketing through outbound calling campaigns and inbound hot leads.

Job Responsibility:

Make high volume of daily outbound calls to various hot, warm, and cold prospect leads assigned from marketing lead initiatives and campaigns
Perform research to understand customer’s unique needs to select appropriate product/service information messaging
Partner daily with Business Verification and Credit Underwriting teams to verify and validate all new logo business customers
Carefully follow the outreach sequences and lead management processes in Salesforce to qualify leads before outbound calling
Continually understand and stay up to date on ALL T-Mobile products, plans and promotions pricing
Provide follow up care to customers who have issues or concerns with their bill, device, or service

Requirements:

High School Diploma/GED
Associate's Degree Business, Marketing, Communication or related subject
Less than 2 years Outbound Call Center environment
Less than 2 years Business customer service, sales, or retention
Less than 2 years Commission pay based environment
Organization skills
Communication skills
Customer Relationship Management (CRM) Salesforce.com, Outreach, Gong, Authentic ID, Slack, Webex, Outlook, LinkedIn, Zoominfo, DASH, Google, Dialpad

Nice to have:

Associate's Degree Business, Marketing, Communication or related subject
Less than 2 years Commission pay based environment
Customer Relationship Management (CRM) Salesforce.com, Outreach, Gong, Authentic ID, Slack, Webex, Outlook, LinkedIn, Zoominfo, DASH, Google, Dialpad

What we offer:

Competitive base salary and compensation package
Annual stock grant
Employee stock purchase plan
401(k)
Access to free, year-round money coaches
Medical, dental and vision insurance
Flexible spending account
Paid time off
Paid holidays
Paid parental and family leave
Family building benefits
Back-up care
Enhanced family support
Childcare subsidy
Tuition assistance
College coaching
Short- and long-term disability
Voluntary AD&D coverage
Voluntary accident coverage
Voluntary life insurance
Voluntary disability insurance
Voluntary long-term care insurance
Mobile service & home internet discounts
Pet insurance
Access to commuter and transit programs

Additional Information:

Job Posted:

April 05, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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