Field Service Technician II, Baxter

Baxter

Location:

United States, Columbus, Ohio

Category:

-

Contract Type:

Employment contract

Salary:

43200.00 - 59400.00 USD / Year

Save Job

Apply Position

Job Description:

The Associate, Field Service II’s primary responsibility is to perform complex repair work on all customer and company-owned medical equipment. Additional duties include performing product readiness for patient utilization, operating a fleet vehicle, and providing 24/7 delivery and service support in a timely and professional manner. This is a full-time position based onsite in Columbus, Ohio, with standard hours from Monday to Friday and on-call responsibilities one weekend per month.

Job Responsibility:

Attend monthly safety meetings
Demonstrate a proactive approach to safety awareness and compliance
Optimally complete all required safety and compliance learning modules on a timely basis
Complete medical testing in a timely manner
Sustain a clean and safe work environment, including 5S activities
Safely operate a fleet vehicle ranging in size from a cargo van up to a 26,000 pound truck
Identify safety concerns and correct as vital
Ability to lift and carry up to 65 pounds using appropriate processes, including proper safety and ergonomic procedures
Performs complex repairs on medical products, including electronic, hydraulic, and pneumatic systems troubleshooting and repair
Prepare written estimates for repairs
Use of sophisticated test equipment
Generate service revenue and perform routine cleaning and maintenance on medical products
Load, unload, deliver, and remove medical products to and from customer accounts
Assist nursing staff in transferring patients
Provide on-call coverage and adapt to a constantly evolving daily schedule
Effectively plan and coordinate activities to satisfy customer demands
Complete written documents such as records and reports
Navigate various electronic devices for data entry and analysis
Conduct in-service training sessions and product demonstrations
Participate in team meetings and provide feedback on field activities
Cross-train coworkers for service center and field functions

Requirements:

High School Diploma or GED required
Applicable technical or trade school training preferred
2+ years working with medical devices in a hands-on environment required
Experience working with FDA-supervised products preferred
Previous driving/delivery experience preferred
Adapts to new technologies and becomes comfortable with the Microsoft Office Suite of products
Valid driver’s license and driving record that meets company and state requirements
Ability to acquire and maintain a DOT physical card required
Schedule flexibility/on-call
Occasional overnight travel may be required
Occasional overtime required
Good written and verbal communication skills
Ability to work independently
Ability to lead time effectively
Ability to resolve conflict
Ability to read, comprehend, interpret, analyze, and apply technical information including but not limited to technical manuals, technical bulletins, schematics, etc.
Optimally present information both verbal and written in one-on-one and small group situations to customers, clients, and other employees of the organization
Basic mathematical skills related to calculating/analyzing weights and measures, volume, distance, etc.

Nice to have:

Applicable technical or trade school training preferred
Experience working with FDA-supervised products preferred
Previous driving/delivery experience preferred

What we offer:

Medical and dental coverage starting on day one
Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
Employee Stock Purchase Plan (ESPP)
401(k) Retirement Savings Plan with company matching
Flexible Spending Accounts
Educational assistance programs
Paid time off ranging from 20 to 35 days based on length of service
Paid parental leave
Commuting benefits
Employee Discount Program
Employee Assistance Program (EAP)
Childcare benefits

Additional Information:

Job Posted:

March 21, 2025

Expiration:

December 04, 2025

Employment Type:

Fulltime

Work Type:

On-site work

View All Jobs In This Company

Job Link Share:

Field Service Technician II