Field Service Technician II, Baxter

Field Service Technician II

Baxter

Location:

United States, West Chester

Category:

-

Contract Type:

Employment contract

Salary:

3600.00 - 4950.00 USD / Month ▼

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Job Description:

The Associate, Field Service II’s primary responsibility is to perform complex repair work on all customer and company-owned medical equipment. This position includes direct customer contact and requires the operation of a fleet vehicle. Responsibilities include complex repairs, product readiness, delivery, removal, and service support in a professional and timely manner.

Job Responsibility:

Attend monthly safety meetings
demonstrate a proactive approach to safety awareness and compliance
complete all required safety and compliance learning modules
complete medical testing
sustain a clean and safe work environment
safely operate a fleet vehicle
lift and carry up to 65 pounds
perform complex repairs on medical products
perform electronic, hydraulic, and pneumatic systems troubleshooting and repair
apply manufacturer service manuals
prepare written estimates for repairs
generate service revenue
perform routine cleaning & maintenance procedures
perform pre-installation maintenance
visually, audibly, and manually inspect medical products
use appropriate tools for adjustments and repairs
read electronic meters and gauges
perform general housekeeping duties
load, unload, deliver, and remove medical products
move and maneuver products within Baxter service centers, healthcare facilities, and private homes
maneuver and secure medical products within truck beds
provide on-call coverage
adapt to evolving daily schedules
exercise good judgment in planning and coordinating
endure high levels of stress
complete written documents
read and comprehend technical bulletins
navigate electronic devices
interpret and analyze data
conduct in-service training sessions
participate in team meetings
feedback field activities
cross-train coworkers.

Requirements:

High School Diploma or GED required
applicable technical or trade school training preferred
2+ years working with medical devices in a hands-on environment required
experience working with FDA-supervised products preferred
previous driving/delivery experience preferred
comfortable with Microsoft Office Suite
valid driver’s license and driving record that meets company and state requirements
ability to acquire and maintain a DOT physical card
schedule flexibility/on-call
occasional overnight travel
occasional overtime
good written and verbal communication skills
ability to work independently
ability to lead time effectively
ability to resolve conflict
ability to read, comprehend, interpret, analyze, and apply technical information
effectively present information in one-on-one and small group situations
basic mathematical skills related to calculating/analyzing weights and measures, volume, distance, etc.

Nice to have:

Applicable technical or trade school training
experience working with FDA-supervised products
previous driving/delivery experience.

What we offer:

Medical and dental coverage
insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
Employee Stock Purchase Plan
401(k) Retirement Savings Plan
Flexible Spending Accounts
educational assistance programs
paid holidays
paid time off
family and medical leaves of absence
paid parental leave
commuting benefits
Employee Discount Program
Employee Assistance Program
childcare benefits.

Additional Information:

Job Posted:

March 20, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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