Field Services Tech, Robert Half

Field Services Tech

Robert Half

Location:

United States, Canton

Category:

Manufacturing

Contract Type:

Employment contract

Salary:

Not provided

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Job Description:

We are offering a contract to permanent employment opportunity for a Field Services Tech in the manufacturing industry, based in Canton, Michigan. As a Field Tech, you will be required to interact with customers, diagnose issues with machinery using various tools, and provide exceptional service. You will also be expected to work with multiple teams, submit organized reports, and work independently with minimal supervision.

Job Responsibility:

Deliver excellent customer service and communicate in a detail oriented manner with customers
Utilize computer programs and diagnostic tools to identify machine problems
Apply electrical and electronic knowledge to troubleshoot and resolve issues
Collaborate with cross-functional work teams such as applications, sales, and customer service
Compile and submit detailed service reports for each repair
Contribute to the development or modification of existing technical documentation
Perform under pressure and handle challenging situations effectively
Provide training to customers on operational, applications, and maintenance
Install and configure hardware and software upgrades
Create designs and graphics using CorelDraw and Adobe Illustrator
Diagnose system issues and provide advice on operational or repair issues through onsite visits, email, phone, and other electronic communications in a timely and detail oriented manner

Requirements:

Minimum of one year work experience in a related field
Proficient in AutoCAD and Corel Draw software
Strong knowledge and hands-on experience with electrical wiring
Understanding and ability to work with digital circuits
Familiarity with mechanical systems
Proven ability to troubleshoot and resolve issues in a timely manner
Excellent communication and interpersonal skills
Demonstrated ability to work independently and as part of a team
Willingness to travel to various manufacturing sites up to 50%
High school diploma or equivalent
relevant certifications a plus

What we offer:

medical insurance
vision insurance
dental insurance
life insurance
disability insurance
401(k) plan

Additional Information:

Job Posted:

March 20, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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