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The fleet coordinator is responsible for supporting the day-to-day operations of the corporate fleet. You will ensure drivers are following their required maintenance schedules, conducting appropriate use of company vehicles, and handling vehicle transitions and replacements. Responsibilities include preparing reports, managing expenses, resolving issues, and maintaining compliance with licensing and registration. The job requires 4+ years of experience in fleet coordination or related services, excellent communication skills, advanced computer skills, and conflict resolution.
Job Responsibility:
assist drivers with any vehicle related problems
find repair solutions for drivers and manage to the lowest expense/budget cost
negotiate best possible outcomes for driver satisfaction and resolve conflicts, and escalate as and when required
assist with accident tracking to ensure drivers are kept informed of solutions and repair progress
ensure correct information is being recorded in all company databases or dashboards
minimize vehicle repair time and educate drivers on maintenance process and procedure
manage all required vehicle licensure and registration and recall notices
provide reports to management on budgeting, schedules, maintenance and fleet progress
develop methods to decrease cost and improve efficiency
assist, plan and manage vehicle purchases and replacements
manage vehicle replacement, vehicle transition or move cycle with fleet drivers
establish and maintain effective working relationships with business leaders and internal stakeholders
Requirements:
high school degree or equivalent
4+ years of fleet and or related coordinator services
ability to handle client expectations and conflict
knowledge or understanding of how to manage and work with fleet supplier
excellent interpersonal skill and an empathetic communication style
negotiation and conflict resolution skills
good time management and the ability to prioritize tasks and remain calm under pressure
intermediate/advanced computer skills with excel, outlook and word
ability to adapt to new tools and software including fleet specific software tools
excellent communication skills both verbal and written
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