FLEX Manager, Product Owner, Offers and Leisure Products, Marriott Bonvoy

FLEX Manager, Product Owner, Offers and Leisure Products

Marriott Bonvoy

Location:

United States, Bethesda

Category:

IT - Software Development

Contract Type:

Employment contract

Salary:

44.90 - 74.33 USD / Hour

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Job Description:

The Marriott Bonvoy Offers Platform (MBOP) is an intuitive platform for hotel associates to create offers and promotions that are intelligently served to our customers across owned digital channels based on their personal preferences and contextual relevance. This Manager will work closely with agile development teams to ensure products are built correctly and meet customer needs. They are responsible for maintaining and prioritizing the product backlog, ensuring the development team focuses on the most critical tasks drives the most value for the company.

Job Responsibility:

Manage intake requests, issue reporting workflows, and introduce process improvements
Collaborate with design, engineering, and business teams to drive product initiatives and on-time delivery
Partner with content authoring, UX, and SEO operations teams to ensure content strategy is operational at scale
Develop products that enhance user experiences and reduce friction
Define product features and work with teams to deliver the product vision
Create content and business cases to present concepts to management
Use data analytics and market analysis to prioritize and optimize product features for roadmaps
Manage and communicate feature prioritization, balancing user and business needs
Track and analyze product performance metrics
Coordinate backlog for defect resolution, troubleshoot daily issues, and escalate when necessary
Validate, prioritize, verify solutions, and follow up on all defects

Requirements:

A four-year degree from an accredited university in Business Administration, Computer Science, or a related major, or equivalent experience/certification
4+ years of digital product experience or related professional area
3+ years of experience working with content management systems
Digital product management experience within an Agile/Scrum team
Proficiency in tools like JIRA, Trello, or similar tools for managing product backlogs and workflows
2+ years of experience with Adobe Experience Manager (AEM)
1+ years of experience with Adobe Analytics
1+ years of experience with Adobe Target
2+ years of experience in the travel, hospitality, or sales and marketing industries
Familiarity with the technical aspects of digital product development, including UX/UI principles
Demonstrated ability to deliver results under challenging conditions, especially when faced with complexity, ambiguity, and aggressive timelines
Strong interpersonal skills, including being a team player who works well with counterparts from various functions/departments and can influence their work without direct reporting accountability
Ability to articulate product vision, business objectives, and technical feasibility
Engineering background or willingness to learn about data call flows, data layers, service caching, APIs, and databases
Ability to define requirements and technical implementation processes
Strong problem-solving skills with the ability to engage in the technical aspects of solutions

What we offer:

comprehensive health care benefits
401(k) plan with up to 5% company match
employee stock purchase plan at 15% discount
accrued paid time off
life insurance
group disability insurance
travel discounts
adoption assistance
paid parental leave
health savings account
flexible spending accounts
pre-tax commuter benefits
other life and work wellness benefits

Additional Information:

Job Posted:

March 22, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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