French Collections Coordinator, Office Angels

French Collections Coordinator

Office Angels

Location:

United Kingdom, Ashford, Kent

Category:

Finance

Contract Type:

Not provided

Salary:

25000.00 - 28000.00 GBP / Year

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Job Description:

Our client, a leading organisation based in Ashford, is seeking a motivated individual to join their Accounts Receivable (AR) team. As a French speaking Collections Coordinator, you will play a crucial role in recording and reconciling cash receipts, resolving discrepancies, and maintaining strong relationships with customers in France. If you have a passion for finance and a keen eye for detail, this could be the perfect opportunity for you!

Job Responsibility:

Contact past due customers via phone, email or letter to collect past due balances
Analyse assigned portfolio to identify delinquent/past due or at-risk collection accounts
Monitor credit holds and account status and credit availability
Reconcile customer accounts
Research and resolve disputed invoice balances/customer deductions
Negotiate prompt payment for delinquent customers and/or arrange payment instalments
Conduct Cash application and credit memo research
Provide invoices, credit memos, statements, packing lists and proof of delivery upon request
Research and resolve tax disputes and obtain valid exemption certificates from customers, including providing corrected invoices
Provide trade reference requests on demand
Monitor daily credit hold report and release shipments
Process final demand letters for balances to be forwarded to third party collections
Process credit balance refund requests
Work the aged balance review and adjustment projects

Requirements:

Working knowledge of credit control
Fluent English and French to business level
Oracle experience and knowledge preferred
Proficient in using Excel spreadsheets, Outlook, and Word
Basic accounting knowledge

Nice to have:

Oracle experience and knowledge

What we offer:

25 days annual leave + Bank holidays, 28 days annual leave after 5 years service
Matched pension contribution of 6%
4x Life Assurance
Free breakfast/lunch everyday
Easter eggs, Christmas hampers, Yoga classes

Additional Information:

Job Posted:

March 26, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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