Front Desk Coordinator, Robert Half

Front Desk Coordinator

Robert Half

Location:

United States, Norfolk, Virginia

Category:

Office Administration

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

Immediate opportunity for a Front Desk Coordinator based in Norfolk, Virginia. As a Front Desk Coordinator, you will be the first point of contact for our organization, managing a multi-line phone system, providing excellent customer service, and handling administrative duties to ensure smooth operations.

Job Responsibility:

Operate a multi-line phone system, directing calls to appropriate staff members
Provide top-notch customer service to all visitors and callers
Utilize Office tools, including Excel, Outlook, and Word, to manage customer information and perform data entry tasks
Maintain organized files and records to ensure accurate and easy access to information
Handle multiple tasks simultaneously, demonstrating strong interpersonal skills and administrative assistance abilities
Respond to customer inquiries, ensuring their needs are met promptly and effectively
Monitor customer accounts and take necessary action when required
Process customer applications with precision and efficiency
Maintain customer credit records with accuracy and diligence

Requirements:

Minimum of 2 years of experience in a similar role, preferably within the Non-Profit sector
Demonstrated ability in providing Administrative Assistance
Proficient in answering a Multi-Line Phone System
Strong Customer Service skills, with the ability to handle inquiries and complaints professionally and effectively
Experience in Data Entry, with a focus on accuracy and efficiency
Excellent Interpersonal Skills, with the ability to communicate effectively with a diverse range of individuals
Proficiency in Microsoft Excel, with the ability to create spreadsheets, charts, and reports
Familiarity with Microsoft Outlook, with the ability to manage emails, appointments, and tasks
Proficiency in Microsoft Word, with the ability to create, format, and edit documents
Experience in Organizing Files, with the ability to maintain an effective and efficient filing system

What we offer:

medical
vision
dental
life and disability insurance
401(k) plan

Additional Information:

Job Posted:

March 26, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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