Front Desk Coordinator, Robert Half

Front Desk Coordinator

Robert Half

Location:

United States, Grand Rapids

Category:

Office Administration

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

The main function of this role is to oversee and manage front desk operations in our industry. The workplace environment is dynamic and fast-paced, and the role is crucial in maintaining a smooth flow of operations.

Job Responsibility:

Coordinating and managing all front desk activities
Efficiently handling incoming calls and directing them to the appropriate parties
Organizing and scheduling meetings and events as needed
Ensuring the facility is well-organized and maintained
Handling the space organization to make sure it's used efficiently
Acting as the first point of contact for visitors and clients
Ensuring seamless communication and coordination between different teams
Managing the reception area to ensure effective telephone and mail communications both internally and externally to maintain a detail-oriented image

Requirements:

High School Diploma, General Education Degree or equivalent
Prior experience in a Front Desk Coordinator role or similar
Capability to perform Receptionist Duties such as greeting and directing guests, answering phone inquiries, and handling requests or complaints in a detail-oriented manner
Excellent knowledge of Microsoft Office, particularly Word and Excel
Strong communication and interpersonal skills
Good organizational and multitasking abilities
Problem-solving skills
Ability to handle stress and stay calm under various circumstances
Willingness to work in shifts as needed
Customer service-oriented attitude
Basic knowledge of office equipment like printers, fax machines, etc.
Knowledge of office management and basic bookkeeping
Detail-oriented appearance and attitude
Proficiency in English
second language is a plus

Nice to have:

second language is a plus

What we offer:

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:

March 26, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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