Front Office Agent, Marriott Bonvoy

Marriott Bonvoy

Location:

South Korea, Seoul

Category:

Hospitality and Tourism

Contract Type:

Employment contract

Salary:

Not provided

Save Job

Apply Position

Job Description:

The Front Office Agent at Four Points by Sheraton Seoul Gangnam is responsible for organizing and coordinating group check-ins, selling rooms, anticipating sold-out situations, and ensuring guest satisfaction. The role involves handling guest requests, arranging transportation, and maintaining a professional appearance. The agent will also assist management in motivating employees and ensuring adherence to quality standards.

Job Responsibility:

Organize and coordinate group check-in/pre-registration procedures
Sell rooms to guests without reservations
Anticipate sold-out situations and obtain alternative accommodations
Block rooms in the computer
Perform duplicate reservation checks
Run and check daily reports
Supply guests with directions and information
Answer, record, and process guest requests
Arrange transportation
Issue safe deposit boxes
Count and secure bank
Cash guests' checks
Assist management in motivating and coaching employees
Follow company policies and procedures
Welcome and acknowledge guests
Develop and maintain positive working relationships
Ensure adherence to quality standards
Stand, sit, or walk for extended periods
Enter and locate information using computers/POS systems
Move, lift, carry, push, pull, and place objects weighing up to 25 pounds

Requirements:

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
No supervisory experience
No license or certification required

What we offer:

Inclusive, people-first culture
Opportunities to support guests in a friendly environment
Part of a global team
Access to Marriott International's portfolio of brands

Additional Information:

Job Posted:

March 23, 2025

Employment Type:

Fulltime

Work Type:

On-site work

View All Jobs In This Company

Job Link Share:

Welcome to CrawlJobs.com –
Your Global Job Discovery Platform

At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.