Front Office Agent, Marriott Bonvoy

Front Office Agent

Marriott Bonvoy

Location:

Malaysia, Kuala Lumpur

Category:

Hospitality and Tourism

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, or assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area, the Guest Experience Expert makes transactions feel like part of the experience.

Job Responsibility:

Deliver a wide range of services to guide guests through their stay
Process operational needs
Address guest requests
Complete reports
Share highlights of the local area
Assist guests with loading/unloading vehicles and transporting luggage
Maintain professional appearance and communication
Ensure safety and confidentiality
Uphold quality standards

Requirements:

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required

What we offer:

Inclusive, people-first culture
Non-discrimination policy
Opportunities for personal and professional growth
Global team environment

Additional Information:

Job Posted:

March 23, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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