Front Office Coordinator, Robert Half

Front Office Coordinator

Robert Half

Location:

United States, Little Rock

Category:

Health and Beauty

Contract Type:

Employment contract

Salary:

Not provided

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Job Description:

We are seeking a highly organized and customer-focused Front Office Coordinator to join our medical Robert Half. The ideal candidate will be the first point of contact for patients, ensuring a welcoming and detail oriented experience. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced healthcare environment.

Job Responsibility:

Greet and check in patients with a friendly and detail oriented demeanor
Answer and manage phone calls, schedule appointments, and provide accurate information to patients
Verify insurance information, process patient registrations, and collect co-pays or outstanding balances
Maintain and update patient records in the electronic medical records (EMR) system
Coordinate patient flow with medical staff to ensure timely appointments
Handle incoming and outgoing correspondence, including faxes and emails
Assist with billing, insurance authorizations, and referrals as needed
Maintain a clean and organized front desk and waiting area
Ensure compliance with HIPAA regulations and office policies
Provide administrative support to healthcare providers and office management as needed.

Requirements:

High school diploma or equivalent (Associate’s degree or certification in medical office administration is a plus)
Previous experience in a medical office or healthcare setting preferred
Proficiency in electronic medical records (EMR) and Microsoft Office Suite
Strong organizational and multitasking abilities
Excellent customer service and interpersonal skills
Ability to handle confidential information with professionalism
Knowledge of medical terminology and insurance verification is a plus.

Nice to have:

Knowledge of medical terminology and insurance verification.

What we offer:

Medical insurance
vision insurance
dental insurance
life and disability insurance
eligibility to enroll in company 401(k) plan
free online training.

Additional Information:

Job Posted:

March 21, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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