Front Office Manager, Marriott Bonvoy

Front Office Manager

Marriott Bonvoy

Location:

Portugal, Sao Vincent Laginha Beach

Category:

Hospitality and Tourism

Contract Type:

Not provided

Salary:

Not provided

Save Job

Apply Position

Job Description:

Ensures the smooth and efficient operation of the Front Office Department including guest arrival and departure procedures as well as guest services. Continuously strives to improve guest satisfaction and financial performance of the hotel, adhering to the service standards defined by the hotel.

Job Responsibility:

Ensures the smooth and efficient operation of the Front Office Department
Manages all day to day operations in the Front Office department
Ensures compliance with all Front Office SOPs
Ensures quality of service and guest satisfaction
Provides services that are above and beyond for customer satisfaction and retention
Ensures that all Front Office employees deliver the brand promise and provide exceptional guest service

Requirements:

Min. 2 year degree from an accredited university in Hotel & Restaurant Management, Hospitality, Management or related major
Min. six years experience in the Front Office Department, min. 4 years at supervisory/min. 2 years at managerial level
Excellent knowledge of Front Office operations
Good verbal and written English skills
Efficient team leader with good communication skills
Excellent guest relations
Result-oriented
Good in planning, coordinating, problem solving, and decision making
Budgetary analysis capabilities
Good knowledge of Microsoft Office programs and other operational programs used in the hotel

Additional Information:

Job Posted:

March 23, 2025

Employment Type:

Fulltime

Work Type:

On-site work

View All Jobs In This Company

Job Link Share:

Welcome to CrawlJobs.com –
Your Global Job Discovery Platform

At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.