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The Supervisor of Pharmacy Operations is responsible for supervising and providing direction to staff to ensure prescription orders are filled and shipped accurately and efficiently, meeting customer service standards. Duties include managing workflow, performance management, implementing operational strategies, and ensuring adherence to policies.
Job Responsibility:
Ensuring the production and quality goals are maintained daily
Manage the timely movement of staff within the pharmacy to ensure prescriptions are processed, packed, and shipped efficiently
Assist with development and training of colleagues to ensure a high-performing team
Perform audits to ensure standards are met within the business organization
Prioritize and monitor workflow, addressing related issues as appropriate
Responsible for tracking and root cause analysis of efficiency and quality measures
Assist in development and implementation of strategies and Standard Operating Procedures
Provide leadership and direction by establishing clear expectations, communicating specific performance feedback, and giving timely and thorough performance reviews
Collaborate with the materials department and other areas of the business to meet defined customer and client expectations.
Requirements:
Three years of pharmacy and/or warehouse experience
One year of supervisory experience in a related environment
Active Pharmacy Technician license or willingness to become licensed
Verifiable High School diploma or GED is required, bachelor’s degree preferred.
Nice to have:
Extreme accuracy and attention to detail and data standards
Ability to work in teams and coordinate work efforts
Excellent communication, organizational, and interpersonal skills
Attention to customer focus to ensure patients are responded to with accurate and timely information.
What we offer:
Full range of medical, dental, and vision benefits
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