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The Global Account Director partners with strategic accounts through client advice to create sustainable impact whilst driving account development and growth at global and local level. They work translating client needs into solutions with support of subject matter experts, leading opportunity generation and client development on national and global level for strategic accounts. Their primary metric will be total account sales both global and local, conversion rate to multi-solution account in percentage, number of sold products per managed account, key account and customer penetration, renewal rates, customer satisfaction and percentage of cross-sell.
Job Responsibility:
Provide consultative services and advice to strategic accounts to identify client needs and opportunities
Drive account development and growth by holistically understanding client's strategy at country and global level
Support clients with transformation and organizational effectiveness
Provide expertise and thought leadership to client on industry and labor market trends
Assemble relevant client solution teams from LHH and the wider TAG ecosystem to sell and structure integrated solutions
Own the client development strategy for strategic accounts at country and global level
Own the solution design process for standard solutions and start the advice on complex projects involving the right stakeholders
Drive and coordinate accounts’ strategy across all verticals
Own the final sales and pricing decision for strategic accounts
Requirements:
At least 10 years of experience in a multi-national company in a Sales, Customer Success, key account ownership at similar level
Business development or key account management experience in a HR service industry environment and a complex international organisation
Proven experience in multicultural key account management
Desirable to have experience in selling HR Solutions (recruiting, leadership development, career transitioning or related HR services) within the Medical technology space
Commercial Diploma or Bachelor’s degree in Business Administration, Marketing or related subjects
MBA or Equivalent preferred
Expert English language proficiency and country language, if different
Ability to travel 25%
Nice to have:
Experience in selling HR Solutions within the Medical technology space
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