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As we continue to grow, we are looking for a dynamic and results-oriented Global Enterprise Account Manager to drive sales and build meaningful relationships with our enterprise-level clients. Reporting to the RVP of Enterprise Growth, you will be part of a newly formed Account Management team that will be focused on developing strategic customer relationships to unlock value for our clients and in turn incremental revenue opportunities for EZRA, as we take them on the journey of scaling coaching across their enterprise.
Job Responsibility:
Take ownership of a designated portfolio of global enterprise accounts, acting as the main point of contact and building long-term partnerships
Understand customer needs, pain points, and objectives to position EZRA’s digital coaching solutions effectively, addressing their unique challenges and delivering value
Identify new business opportunities within your account portfolio and proactively prospect, leveraging existing relationships, EZRA’s proven track record of transformation and industry knowledge
Collaborate with internal stakeholders, including Customer Success and Solutions teams, to ensure client satisfaction and drive account growth
Conduct high-level presentations, negotiations, and contract discussions to secure new business opportunities within your account portfolio
Build and maintain strong relationships with key decision-makers, executives, and influencers within account portfolio
Understand the customer's industry, business goals, challenges, and competitive landscape to provide strategic guidance and deliver thoughtful and relevant solutions
Requirements:
3+ years of relevant experience driving revenue growth in an enterprise / global account role
5+ years’ experience in business development / account management with a successful track record
Demonstrated experience managing global enterprise accounts and consistently exceeding sales targets
Outstanding relationship-building skills, with the ability to influence and engage stakeholders at all levels of an organization
Strong business acumen, understanding customer needs, and the ability to effectively position and sell complex solutions
Excellent communication and presentation skills, both written and verbal, to convey value propositions, deliver persuasive presentations, and negotiate contracts
Self-motivated, driven, and results-oriented, with a strong entrepreneurial spirit and the ability to thrive in a fast-paced, dynamic environment
Relevant experience in the HR consulting / leadership & L&D space preferred
Flexible hours may be required to run deals / partner across regions / time zone
Fluent in English, other languages beneficial
Must be to be ‘in the market’ with clients
Up to 50% travel required, and office attendance in alignment to the EZRA’s Global Hybrid working policy
Nice to have:
Relevant experience in the HR consulting / leadership & L&D space
Fluent in other languages
What we offer:
Your own world class coach
Regular team social events
Flexible working hours
Contribution to a wellbeing app (think meditation, fitness, sleep!)
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