Group Accounts Coordinator, Marriott Bonvoy

Group Accounts Coordinator

Marriott Bonvoy

Location:

United States, Bal Harbour

Category:

Hospitality and Tourism

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

Coordinate group room reservations and related functions with in-house departments, affiliates, and outside group contacts. Provide and maintain sincere, courteous, and knowledgeable service to all guests and associates. Be proficient in all areas of reservations and general operations of the hotel. Maintain ownership of group blocks, including pickup numbers, reservation methods, billing, and proper treatment of VIP guests.

Job Responsibility:

Coordinate group room reservations and related functions with in-house departments, affiliates, and outside group contacts
Provide and maintain sincere, courteous, and knowledgeable service to all guests and associates
Be proficient in all areas of reservations and general operations of the hotel
Maintain ownership of group blocks, including pickup numbers, reservation methods, billing, and proper treatment of VIP guests
Coordinate tasks and work with other departments
Serve as a departmental role model or mentor
Assign and ensure work tasks are completed on time and that they meet appropriate quality standards
Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor
Follow all company policies and procedures
Ensure uniform and personal appearance is clean and professional
Maintain confidentiality of proprietary information
Protect company assets
Speak with others using clear and professional language
Prepare and review written documents accurately and completely
Answer telephones using appropriate etiquette
Develop and maintain positive working relationships with others
Support team to reach common goals
Listen and respond appropriately to the concerns of other employees
Read and visually verify information in a variety of formats
Stand, sit, or walk for an extended period of time
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
Perform other reasonable job duties as requested

Requirements:

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
No supervisory experience
No license or certification required

Additional Information:

Job Posted:

March 22, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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