Group Sales Manager, Marriott Bonvoy

Group Sales Manager

Marriott Bonvoy

Location:

Mexico, Mexico Regional Office

Category:

Sales

Contract Type:

Employment contract

Salary:

Not provided

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Job Description:

Handles customer inquiries and lead requests for groups (e.g., Full Service and luxury, 10-99 peak room nights) within predefined Group Sales parameters. Works with customers to align customer preferences with brand needs and actively up-sells each business opportunity to maximize revenues and drive customer loyalty. Verifies that business is turned over properly and in a timely fashion for quality service delivery. Drives customer loyalty by delivering service excellence throughout each customer experience. Processes business correspondence and creates contracts and other related booking documentation as required. Demonstrates excellent selling skills, strong communication skills, and a detailed understanding of property operations, food and beverage, and planning.

Job Responsibility:

Handles customer inquiries and lead requests for groups
Works with customers to align customer preferences with brand needs and actively up-sells each business opportunity
Verifies that business is turned over properly and in a timely fashion for quality service delivery
Drives customer loyalty by delivering service excellence
Processes business correspondence and creates contracts and other related booking documentation
Demonstrates excellent selling skills, strong communication skills, and a detailed understanding of property operations, food and beverage, and planning

Requirements:

High school diploma or GED
2 years experience in the sales and marketing, guest services, front desk, or related professional area
OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
no work experience required
2 years experience selling group business, either at a property or in a sales office
Knowledge of property operations, Food and Beverage (F&B)
Knowledge of the group sales process for all brands and how to close a sale
Team-based selling experience
Hospitality Management Degree

Nice to have:

2 years experience selling group business
Knowledge of property operations, Food and Beverage (F&B)
Knowledge of the group sales process for all brands and how to close a sale
Team-based selling experience
Hospitality Management Degree

What we offer:

Opportunities for associates to grow and succeed
Inclusive, people-first culture
Non-discrimination on any protected basis

Additional Information:

Job Posted:

March 23, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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