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This primary function of the Group Account Manager [GAM] is to provide dedicated account management support in the group segment. The position will support the Account Director (AD) and/or Account Managers (AM) that serve either as the global leaders or continent leaders on regional accounts. More specifically, these positions will: support the creation and execution of the group account strategy; maintain relationships with all of the accounts’ central group buyers and interact with Marriott's Field sales and Revenue Management teams in executing group leads.
Job Responsibility:
Provide proactive account management with primary focus on the group segment
Maintain strong relationships with each accounts’ key group buyers, intermediaries, and other buyers globally
Assist Account Director with the development and implementation of sales strategies in the group segment
Handle all aspects of the group lead management process
Provide ongoing quality control of account data and management reporting
Research and analyze account information and relevant data to identify new business opportunities
Provide project management oversight on the implementation of account-related initiatives
Maintain accurate and up-to-date account information in SFAWeb|CI/TY
Requirements:
High School diploma or equivalent required
2 years experience in Sales and Marketing, Guest Services, Front Desk or related professional area OR a 2 year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management required
Proficient with CI/TI or SFA
Strong preference for candidate with fluent English, both written and spoken
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