Guest Arrival Expert, Marriott Bonvoy

Guest Arrival Expert

Marriott Bonvoy

Location:

Italy, Venice

Category:

Hospitality and Tourism

Contract Type:

Employment contract

Salary:

Not provided

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Job Description:

First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience.

Job Responsibility:

Deliver a wide range of services that guide guests through their arrival and departure experiences
Process operational needs
Address guest requests
Complete reports
Share the highlights of the local area

Requirements:

You must possess the legal right to work in Italy
Fluent in English and Italian
Understanding of Hotel operations and luxury hospitality
Positive outlook and outgoing personality
Great conversational skills and teamwork-oriented

Additional Information:

Job Posted:

March 22, 2025

Expiration:

October 31, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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