Help Desk Analyst I, Robert Half

Help Desk Analyst I

Robert Half

Location:

United States, Los Angeles

Category:

IT - Administration

Contract Type:

Employment contract

Salary:

Not provided

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Job Description:

We are offering a long term contract employment opportunity for a Help Desk Analyst I in Los Angeles, California. This role is within the tech industry, where you will be actively involved in providing support in a dynamic and fast-paced environment.

Job Responsibility:

Setting up audio-visual equipment in auditoriums and classrooms
Managing assets which include collecting, assigning, and distributing laptops/devices
Familiarizing with and utilizing Google Workspace
Providing support during on-campus events
Handling common tickets such as wifi connectivity issues, minor hardware repairs, and troubleshooting project issues
Assisting in the refresh of MacBook devices
Participating in MDM training and implementation
Carrying out light hardware repairs
Moving and handling equipment such as boxes, projectors, and laptops

Requirements:

Minimum of 1 year of experience as a Help Desk Analyst or in a similar role
Proficiency in Android Development
Comprehensive knowledge of Cisco Technologies
Experience with Citrix Technologies
Familiarity with Mac Computers and iMac
Proficiency in Microsoft applications and Active Directory
Experience with Apple Devices
Ability to troubleshoot Computer Hardware issues
Experience in Configuration Management
Proven track record in software and hardware Deployments
Knowledge of Google Suite and Google Workspace
Familiarity with Audio Visual technology
Proficiency in Mac OS

What we offer:

medical, vision, dental, and life and disability insurance
eligibility to enroll in company 401(k) plan

Additional Information:

Job Posted:

March 26, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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