Help Desk Analyst, Robert Half

Help Desk Analyst

Robert Half

Location:

United States, Hamilton Township

Category:

IT - Administration

Contract Type:

Not provided

Salary:

Not provided

Save Job

Apply Position

Job Description:

We are offering an exciting opportunity for a Help Desk Analyst in Hamilton Township, New Jersey. As part of our team, you will be providing general IT support focused on troubleshooting, Active Directory tasks, and managing virtual environments. You will also be responsible for user support and training, documentation, and process improvements to keep our systems running efficiently.

Job Responsibility:

Diagnosing and resolving hardware, software, and network issues to provide break/fix support
Performing basic Active Directory tasks including password resets and permission updates
Assisting with basic VM troubleshooting and resetting virtual machines
Providing hands-on support to resolve technical problems efficiently
Supporting and training users on IT-related issues and best practices
Maintaining records of system configurations, troubleshooting steps, and IT procedures
Utilizing Android Development, Cisco Technologies, Citrix Technologies, Microsoft, and Apple Devices skills to enhance IT support
Managing computer hardware and configuration management
Deploying and maintaining Mac Computers and other devices

Requirements:

Proficiency in Android Development
Experience with Cisco Technologies
Familiarity with Citrix Technologies
Ability to troubleshoot and resolve issues on Mac Computers
Competence in Microsoft products and solutions
Knowledge of Active Directory
Experience in supporting Apple Devices
Understanding of Computer Hardware components and their functions
Proficiency in Configuration Management
Experience in managing and executing Deployments

Nice to have:

Experience in supporting Apple Devices

What we offer:

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan

Additional Information:

Job Posted:

March 22, 2025

Employment Type:

Fulltime

Work Type:

On-site work

View All Jobs In This Company

Job Link Share:

Welcome to CrawlJobs.com –
Your Global Job Discovery Platform

At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.