Helpdesk administrator, Randstad

Helpdesk administrator

Randstad

Location:

United Kingdom, Newcastle upon Tyne

Category:

Office Administration

Contract Type:

Employment contract

Salary:

20000.00 - 25000.00 GBP / Year

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Job Description:

Randstad C&P are working to onboard a Helpdesk Administrator to join our well-established facilities maintenance client as part of their planning team. We are looking for a proactive, organised, and detail-oriented individual to support the PPM administrative team.

Job Responsibility:

Process quotes for remedial and PPM-related works, including order processing with suppliers and third parties
Manage routine maintenance visits by logging, booking, and closing tasks while monitoring engineer attendance for SLAs
Handle administrative tasks such as raising POs, processing RAMS and permits, and updating CAFM and other internal/external systems
Efficiently manage the inbox, liaising with engineers and subcontractors via phone and email while monitoring and sending daily schedules
Produce high-quality MS Word documents within tight timelines and maintain Excel documents for data management

Requirements:

Strong administrative and organisational skills
A can-do attitude with the ability to multitask
Excellent communication skills, both written and verbal
Proficiency in MS Office (Word, Excel, Outlook)
Previous experience in facilities management or a similar role is desirable

What we offer:

Generous company pensions scheme
Annual holidays including bank holidays
Training

Additional Information:

Job Posted:

April 02, 2025

Expiration:

April 09, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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