Housekeeping Associate, Marriott Bonvoy

Housekeeping Associate

Marriott Bonvoy

Location:

India, Chennai

Category:

Hospitality and Tourism

Contract Type:

Employment contract

Salary:

Not provided

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Job Description:

The Housekeeping Associate will manage daily activities, coordinate with other departments, ensure room cleanliness, and maintain guest satisfaction. The role involves following safety protocols, maintaining professional appearance, and supporting team goals.

Job Responsibility:

Run sold room reports
Verify room status
Determine discrepant rooms
Prioritize room cleaning
Update status of departing guest rooms
Assist Housekeeping management
Act as a liaison between Housekeeping, Engineering, Front Office, and Laundry
Document and resolve issues with discrepant rooms
Prepare and distribute room assignments
Record, monitor, and update 'Do Not Disturb' rooms
Ensure vacant dirty rooms are cleaned on time
Assign rush rooms and previously 'Do Not Disturb' rooms
Complete Housekeeping paperwork
Follow company and safety policies
Report maintenance problems, safety hazards, accidents, or injuries
Complete safety training and certifications
Ensure uniform and personal appearance are clean and professional
Maintain confidentiality of proprietary information
Protect company assets
Welcome and acknowledge guests
Anticipate and address guests’ service needs
Thank guests with genuine appreciation
Ensure adherence to quality expectations
Develop and maintain positive working relationships
Support team to reach common goals
Listen and respond appropriately to concerns
Speak using clear and professional language
Prepare and review written documents accurately
Enter and locate work-related information using computers
Stand, sit, or walk for extended periods
Move, lift, carry, push, pull, and place objects weighing ≤10 pounds
Perform other reasonable job duties as requested

Requirements:

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
No supervisory experience
No license or certification required

What we offer:

Inclusive, people-first culture
Non-discrimination policy
Opportunities to put guests at ease
Friendly, genuine, and approachable environment
Part of a global team
Opportunities for personal and professional growth

Additional Information:

Job Posted:

March 23, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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