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Hr Administrator

https://www.randstad.com Logo

Randstad

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Location:
Singapore, Singapore

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Category:
Human Resources

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Contract Type:
Employment contract

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Salary:

4000.00 - 5000.00 SGD / Month
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Job Description:

Our client is an American Manufacturing MNC, currently recruiting for a HR Services Specialist (6 months renewable contract) to join their HR team. This role will manage the HR operational activities for the Singapore office, including work passes management, HR queries resolution, process improvements, and training delivery for newly hired HR specialists. The candidate will also be responsible for employee documentation and using Workday Help tool to capture and analyze inquiries.

Job Responsibility:

  • Timely management of MOM work passes - renewal, application, cancellation etc
  • manage HR queries in an accurate and timely manner, including hiring and onboarding, employee data changes, leave of absence administration, accommodation requests, employee separations, global mobility transactions, and local benefit or payroll support
  • guide employees and managers on HR and Workday processes
  • identify and implement process improvement projects to enhance customer experience
  • handle escalated requests and provide proper solutions by analyzing the problem, the impact on the customer and appropriate actions
  • create and deliver training to newly hired HR Specialists related to Standard Operating Procedures (SOPS) customer service best practices and share data insights with the team
  • collaborate with appropriate HR leadership/staff, COE, HRBP or third parties to resolve complex or sensitive cases, inquiries or transactions
  • accurately enters data into appropriate systems and tools
  • use Workday Help tool to accurately capture, track, and follow-up on inquiries
  • provide general advice and guidance on HR policies and procedures to new or existing employees and managers
  • educate employees and managers on HR resources available to them and encourage the use self-service tools
  • maintain employee documentation (personnel file creation, retention, and deletion)

Requirements:

  • Bachelor's degree in human resources, business, or related fields
  • at least 2-3 years of experience in managing onboarding to offboarding activities, and work passes
  • proactive, detail-oriented and independent
  • strong analytical skills, proficiency in Excel and a data-driven mindset
  • ability to maintain confidentiality and handle sensitive information
  • excellent written and oral communication skills
  • strong organisational and multi-tasking skill
What we offer:
  • bonus
  • benefits

Additional Information:

Job Posted:
April 10, 2025

Expiration:
April 12, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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