HR Shared Services Representative, Robert Half

HR Shared Services Representative

Robert Half

Location:

United States, Reading

Category:

Human Resources

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

This position plays a crucial role in delivering efficient, high-quality support for human resources functions within an organization. This professional typically works within a shared services environment, providing centralized support to employees, managers, and HR teams.

Job Responsibility:

Act as the first point of contact for employee inquiries, handling questions related to HR policies, procedures, benefits, payroll, and systems
Provide accurate and timely resolution to concerns, escalating complex cases to appropriate HR specialists when necessary
Execute administrative activities such as onboarding, offboarding, benefits enrollment, and maintaining employee records in HR systems
Process and verify changes, including promotions, transfers, and terminations, ensuring compliance with organizational procedures and legal requirements
Manage HR technology tools such as Human Resources Information Systems (HRIS), ticketing systems, and self-service portals
Ensure data accuracy by entering updates and auditing records in line with company standards
Provide guidance to employees regarding company policies and processes, ensuring alignment with organizational values
Support compliance efforts by managing documentation and responding to compliance-related inquiries

Requirements:

Bachelor’s degree in Human Resources, Business Administration, or a relevant field
1–3 years of HR experience, preferably in a shared services or centralized HR environment
Familiarity with HRIS tools
Proficiency in Microsoft Office Suite (Outlook, Excel, Word)
Strong customer service orientation with excellent communication and problem-solving skills
Comfort working in fast-paced, high-volume environments while maintaining accuracy
Ability to prioritize and manage multiple tasks simultaneously
Strong attention to detail, with the ability to spot and solve issues proactively

What we offer:

medical
vision
dental
life and disability insurance
401(k) plan

Additional Information:

Job Posted:

March 25, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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