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Join a global consultancy that's all about delivering real, practical solutions to some of the world's toughest challenges. With a strong presence around the globe, the company works with governments, organisations, and communities to drive change and improve lives. They focus on solving complex problems across sectors like health, education, and international development. In this role, you’ll help support HR operations by ensuring smooth execution of processes within the Oracle Cloud HCM system.
Job Responsibility:
Provide technical and functional support for Oracle HCM's Performance Management and Workforce Compensation modules
Facilitate and monitor annual business processes within the system, ensuring alignment with HR policies and timelines
Partner with HR Centers of Excellence teams to gather requirements and provide system guidance
Support performance reviews, goal setting, merit cycles, and ad-hoc compensation activities, ensuring accurate processing and reporting
Troubleshoot system issues and manage tier 3 support tickets, liaising with IT or external support teams for resolution
Conduct data validation and audits to maintain data integrity and compliance
Provide reporting support using Oracle Transactional Business Intelligence (OTBI).
Requirements:
Experience with Oracle HCM Cloud(Ideally!), specifically in Performance Management and Workforce Compensation modules
Strong understanding of HR business processes, particularly supporting annual performance management, goal setting, and merit cycles
Proficiency in Oracle Transactional Business Intelligence (OTBI) and data analysis for trend identification and ensuring accuracy
Experience in troubleshooting system issues, managing tier 3 support tickets, and coordinating with IT teams
Ability to work independently in a fast-paced environment and manage multiple priorities.
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