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We are seeking a detail-oriented and proactive Human Resources (HR) Assistant to join our team in Saint Paul, MN. This role offers a hybrid work environment and a short-term contract. The ideal candidate will provide critical administrative and customer support across various HR functions, with a focus on benefits, compliance, and employee relations.
Job Responsibility:
Assist in COBRA administration, ensuring compliance and effective communication with employees
Provide support for strike placement processes, maintaining accuracy and confidentiality
Serve as a COBRA mentor to new employees, offering guidance and support as they onboard
Manage accounts receivable and accounts payable processes related to HR operations
Process, organize, and maintain retiree insurance information with a high level of accuracy and confidentiality
Respond to employee and retiree inquiries, demonstrating strong customer service and conflict resolution skills
Distribute physical material packets and handle incoming mail efficiently
Utilize HRMS for administrative tasks, reporting, and auditing
Support benefits administration and other human resources functions as needed
Leverage credit files to enhance customer service and record-keeping
Demonstrate adaptability and a willingness to grow within the role by taking on additional responsibilities over time
Requirements:
Proficient in Human Resources Management Systems (HRMS)
Experience in auditing and maintaining accurate records
Familiarity with various benefit functions and processes
Excellent customer service skills, with the ability to respond to inquiries professionally and promptly
Strong organizational capabilities, including the ability to manage multiple tasks and meet deadlines
Experience in handling credit files and ensuring their confidentiality
Proven conflict resolution skills, including the ability to mediate and resolve issues effectively
Comfortable handling inbound telephone calls, including the ability to manage high call volumes
Solid understanding of Human Resources (HR) administration, including recruitment, onboarding, training, and compliance procedures
What we offer:
medical, vision, dental, and life and disability insurance
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