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We are currently recruiting for a leading independent insurance intermediary providing specialist insurance solutions across a range of sectors. As an IBA Technician you will play a pivotal role in bridging the gap between multiple departments, ensuring smooth financial processing and resolving invoicing queries efficiently. This role will be instrumental in enhancing communication between their Service Delivery Team, Finance Team and Business Operations.
Job Responsibility:
Act as the first point of contact for invoicing and payment queries across different teams
Collaborate closely with the service delivery team, finance, and business teams to ensure accurate and timely processing
Oversee and facilitate the resolution of complex invoicing issues, particularly those involving part payments
Work with managing agents to clarify and streamline payment and invoice discrepancies
Ensure all invoicing records and payment tracking are accurate, up-to-date, and compliant with internal standards
Identify recurring issues and recommend process improvements to enhance efficiency
Requirements:
Previous experience in an IBA Technician, Accounts, or Finance Administration role within the insurance industry is preferred
Strong understanding of invoice processing, reconciliations, and part payments
Ability to investigate and resolve complex queries efficiently
Excellent communication skills, with the ability to liaise confidently across multiple departments
Ability to manage multiple tasks and deadlines effectively
Comfortable working in a cross-functional role, coordinating with international teams
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