Import Co-ordinator, Office Angels

Import Co-ordinator

Office Angels

Location:

United Kingdom, Feltham, Greater London

Category:

Logistics

Contract Type:

Not provided

Salary:

32000.00 - 38000.00 GBP / Year

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Job Description:

As our Import Coordinator, you will be at the heart of our multi-modal express and time-critical logistics.

Job Responsibility:

Coordinating logistics to ensure timely delivery
Managing invoicing and profitability
Ensuring compliance with customs regulations
Resolving HMRC queries efficiently to minimise duty and tax liabilities
Deliver exceptional customer service to our Express Clients on a daily basis
Manage the operational email inbox and oversee the workflows of consignments
Proactively address and resolve operational issues and customer service concerns
Ensure timely sales invoicing and accurate job costing
Process import/export documents and submit Customs Entry Declarations
Stay updated with market trends and industry news
Build and maintain strong internal and external relationships
Document client business processes and requirements thoroughly
Conduct self-audits to ensure compliance with HMRC regulations

Requirements:

Excellent communication and organisational skills
Strong knowledge of AOG/NFO and Express services
A professional demeanour
HMRC Customs procedural knowledge, including entry submissions
Proficiency with computer applications, including Excel, CRM databases, and BoxTop
A passion for customer interaction and relationship building
The ability to thrive in a target-driven environment

What we offer:

Convenient parking available just a 2-minute walk from the office

Additional Information:

Job Posted:

March 27, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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