In-Home Planner, IKEA

In-Home Planner

IKEA

Location:

United States, Canton

Category:

Sales

Contract Type:

Employment contract

Salary:

19.57 - 27.83 USD / Hour

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Job Description:

As an In-Home Kitchen Planner, initiating the kitchen planning process to create tailored design solutions, you will perform various tasks such as measuring spaces, reviewing layout of kitchens, capturing data, and responding to customer needs while promoting IKEA services.

Job Responsibility:

Accurately measure, interpret, and draw out installation space and upload the data in a timely manner, and within the IKEA requirements using IKEA technology
Review layout of kitchen and all project paperwork with customer to ensure all components are correct and all measurements are accurate
Utilize measurement and construction skills, combined with expertise in modular furniture planning and foundational design principles, to create tailored solutions that meet customers' needs
Review appliance, electrical and plumbing locations to ensure they are captured on the measurement documents
Resolve customer concerns with empathy, reinforcing IKEA values throughout each interaction
Assess customers’ needs and promote the service that fits best
Understand the store and department action plans
Actively contribute to achieving your department's goals
Utilize in-depth knowledge of IKEA's products, services, and multi-channel solutions to ensure customers can shop conveniently, whether in-store or remotely, whenever and however they prefer
Promote the IKEA commercial priorities by securing high quality services, in a cost and time effective way both in the home and in the store
Contribute to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers

Requirements:

Minimum 2 years of relevant work experience
Vocational Tech education, wood shop classes experience welcome
Must have a valid driver’s license, current auto insurance, and reliable transportation
Space layout experience preferred
Previous measuring experience preferred
Customer service and sales experience
Experience with computer technology (Microsoft Office Suite, Salesforce, and others)

Nice to have:

Space layout experience
Previous measuring experience

What we offer:

Benefits eligible

Additional Information:

Job Posted:

March 26, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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