Inside Sales Representative, Circle K

Inside Sales Representative

Circle K

Location:

United States of America, Tempe

Category:

Sales

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

The Inside Sales Representative is responsible for meeting financial targets, identifying customer needs, maintaining industry knowledge, and ensuring high levels of client satisfaction. The role involves using SalesForce for accurate record-keeping, negotiating payment terms, and coordinating product delivery.

Job Responsibility:

Meets monthly, quarterly, and annual financial targets by connecting with new prospective customers and generating new accounts
Identifies underlying business problems and unique requirements for potential Circle K clients through the use of open-ended questions to uncover needs, wants and challenges
Maintains industry knowledge including knowledge of competitive landscape
Demonstrates the ability to gather and submit detailed business information for underwriting and pricing
Maintains accurate records of all sales activities including sales calls, presentations, closed sales, and follow-up activities including the use of SalesForce to maintain accurate records to maximize portfolio potential
Negotiates non-standard payment terms with new applicants
Anticipates and seeks out potential customers’ objections and concerns
Responds to unexpected or challenging questions, price questions, and objections
Understands and leverages the relationship between benefits, value, and price to acquire new customers
Coordinates the implementation and delivery of Circle K products to new customers
Maintains close contacts with customers and establishes a comprehensive customer experience that includes consultation and analysis
Maintains contact with all new customers in portfolio to ensure high levels of client satisfaction
Follows up on customer issues to ensure resolution through appropriate internal and external resources
Plans potential and customer contacts ensuring proper balance is maintained between existing customers and prospective customers
Builds sufficient pipeline of new customers to maintain portfolio

Requirements:

Communication skills – able to build rapport over the phone with external customers and in person with internal customers and peers
Excellent Product and Process knowledge
Sound sales skills
can identify customer needs and makes appropriate recommendations to confirm the sale
Time management and work prioritization skills
Ability to utilize sales tools as appropriate (fuel save, fuel locator, online, etc)
Handles complex or unusual situations with ease
Identifies opportunities to sell/retain a customer
Identifies and takes action to improve process or situation
Ability to work cross functional with Fleet customers, internal and external sales representatives, credit, partners and Leadership
Must successfully pass a background investigation

Nice to have:

College degree
Previous customer facing phone work
Coaching experience or ambition preferred
Experience with Salesforce CRM
Must be computer literate in Word, Excel, Access and PowerPoint

Additional Information:

Job Posted:

March 22, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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