Inside Sales Representative, Robert Half

Inside Sales Representative

Robert Half

Location:

United States, Youngstown

Category:

Sales

Contract Type:

Employment contract

Salary:

Not provided

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Job Description:

We are offering a permanent employment opportunity for an Inside Sales Representative in the steel manufacturing industry, located in Youngstown, Ohio. In this role, you will be instrumental in maintaining robust customer relationships, addressing inquiries, resolving concerns, and delivering exceptional service.

Job Responsibility:

Efficiently address customer inquiries through phone and email
Make outbound calls to address customer needs and resolve issues
Maintain accurate records through meticulous filing and documentation
Perform data entry tasks with precision and attention to detail
Utilize customer database systems effectively to retrieve and input data
Collaborate with internal departments to resolve customer issues efficiently
Use Microsoft Word and Excel for various tasks
Schedule appointments and manage order entries
Handle inbound and outbound calls while providing excellent customer service
Correspond with customers through email while maintaining professionalism and accuracy

Requirements:

Demonstrated experience in handling Inbound Calls with proficiency and detail orientation
Solid experience in Call Center Customer Service, showcasing excellent communication and problem-solving skills
Exceptional Customer Service skills, capable of building and maintaining strong relationships with clients
Proficient in Data Entry, ensuring accuracy and meticulous attention to detail
Experience in Email Correspondence, able to draft and respond to emails in a detail-oriented manner
Familiarity with both Inbound and Outbound Calls, demonstrating adaptability and multi-tasking abilities
Proficiency in Microsoft Excel, capable of efficient data processing and analysis
Skilled in Microsoft Word, able to draft documents and reports effectively
Experience in Order Entry, demonstrating meticulous attention to detail and organizational skills
Ability to Schedule Appointments efficiently, managing and coordinating schedules to optimize operations

What we offer:

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan

Additional Information:

Job Posted:

March 22, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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