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As an Inside Solutions Advisor at Cox, you’ll be the bridge that brings it all together. At Cox Business, we help companies adopt new technologies that deliver mobility, scalability and growth. Our solutions include internet and networking solutions, as well as next-gen cloud and connected technologies. As part of our team, you’ll empower businesses with these transformative tools, helping them thrive in an ever-evolving digital landscape.
Job Responsibility:
Engaging with existing customers to renew contracts, identifying new revenue opportunities and upselling solutions like telephony, data, wireless, video and more
Developing strategic account plans to maintain and grow Cox Business’s presence within existing accounts
Troubleshooting and resolving service, pricing and technical issues by understanding customers’ unique communication needs
Collaborating with sales engineers and support teams to provide tailored solutions and address service or installation concerns
Creating compelling proposals and presentations for additional products and services
Negotiating pricing, promotions and contract terms to meet client needs while driving business results
Partnering with internal teams to solve problems and ensure a seamless customer experience throughout the sales cycle
Sharing customer feedback with the marketing team to refine strategies and enhance offerings
Requirements:
7 years of experience in a related field, or a high school diploma/GED with 5 years of experience
or an associate degree, bachelor’s degree or certification in a related discipline with 3 years of work experience
Sales experience with a proven track record of meeting quotas
Proficiency with computers and common business software
1 year of experience in the communications industry or with a major communications equipment vendor
1 year of B2B field sales experience, including meeting quotas and cold calling
Knowledge of local market and contacts
What we offer:
A competitive salary and top-notch bonus/incentive plans
A pro-sales culture that honors what salespeople contribute to our success
Exceptional work-life balance, flexible time-off policies and accommodating work schedules
A true team environment, with 3 days of real-life collaboration in the office
Comprehensive healthcare benefits, with multiple options for individuals and families
Generous 401(k) retirement plans with company match
Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance
Professional development and continuing education opportunities
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