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The role offers a short term contract employment opportunity, focused on the teaching and training of the Webvantage project management tool. The successful candidate will provide expertise in generating invoices and Purchase Orders (POs).
Job Responsibility:
Provide comprehensive training on the use of the Webvantage project management tool
Specialize in teaching how to generate invoices using the system
Guide the team in creating POs within the tool
Deliver expertise in the usage of the billing system and billing statements
Ensure that training sessions are tailored to meet the specific needs of the team
Develop and implement customer service strategies within the context of the tool
Utilize project management skills in organizing and delivering training sessions
Continually update and improve training materials to reflect changes in the tool
Monitor the team's progress and provide additional support as needed
Address any inquiries related to the tool and provide timely and effective solutions
Requirements:
Minimum of 3 years of experience in a similar role
Excellent customer service skills
Proven experience in project management
Knowledge and experience in PO Creation
Familiarity with billing systems
Ability to prepare and manage billing statements
Strong communication and interpersonal skills
Ability to work in a team environment
Willingness to continue learning and improving skills
Bachelor's degree or equivalent in a relevant field is preferred
What we offer:
medical, vision, dental, and life and disability insurance
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