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We are seeking an Intake Coordinator to join our team in the health insurance industry, located in Portland, Oregon. As the Intake Coordinator, you will primarily be handling patient referrals, coordinating schedules, and ensuring smooth communication between patients, doctors, and our team. This role offers a long term contract employment opportunity.
Job Responsibility:
effectively handle intake referrals from various sources to ensure smooth patient transition
utilize the EPIC system for faxing and managing patient information
answer incoming calls and direct them appropriately within the organization
communicate with patients and doctors' offices to coordinate schedules and gather necessary information
assist with the initiation of care calls, collecting registration details from patients
use Microsoft Office Suites for various administrative tasks
ensure accurate and efficient data entry and typing tasks
work independently while maintaining strong customer service and basic office skills in a healthcare administration setting
Requirements:
minimum of 1 year of experience in a similar role within the health insurance industry
demonstrated proficiency in patient intake procedures and protocols
exceptional customer service skills
proven experience in healthcare administration
proficiency in using Epic EMR
strong knowledge of Microsoft Office Suites
basic office skills
ability to multitask and prioritize tasks
strong attention to detail and accuracy
excellent verbal and written communication skills
What we offer:
medical, vision, dental, and life and disability insurance
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