IT Business Analyst, Randstad

Randstad

Location:

Hungary, Budapest

Category:

IT - Software Development

Contract Type:

Employment contract

Salary:

Not provided

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Job Description:

For many decades, our partner has been the trusted consultant for all brands within a Portugese Automotive Holding. They have more than 7,000 employees on 3 continents, in a total of 41 countries and operate in areas as diverse as distribution, retail, industry, and services. Despite offering support in a variety of areas, IT has always been their passion. It moves us and keeps us evolving and new. Our partner is offering solutions, support and monitoring that switches your business to the winning side.

Job Responsibility:

Providing support for the Zoho CRM system used by the Client's dealership network
Analyzing sales data and thus building reports/dashboards
Taking part in system integration or process automation project
Training users for the use of the CRM system.

Requirements:

Experience with the support of CRM systems. (Zoho, Salesforce or similar)
End-to-end sales process knowledge. (lead-deal-proposal-sale)
Knowledge or experience with business analysis.
Ability to analyze data & build dashboards/reports in Power BI or Zoho Analytics.
Ticket management experience. (BPM, easy vista, others)
Experience with systems integration and process automation.
Basic knowledge of SQL and data manipulation is a plus.
Critical thinking and problem solving skills.
Strong communication skills and ability to train users.
Analytical and proactive mindset.

Nice to have:

Basic knowledge of SQL and data manipulation
Analytical and proactive mindset.

What we offer:

Competitive salary
Participating in an international project
Home office.

Additional Information:

Job Posted:

March 30, 2025

Expiration:

April 10, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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