IT Business Senior Analyst, Citi

Citi

Location:

Ireland, Dublin

Category:

IT - Administration

Contract Type:

Employment contract

Salary:

Not provided

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Job Description:

The IT Business Senior Analyst is responsible for forming a link between technologists and business users in order to facilitate effective communication and deliver solutions. This role involves gathering requirements, solving complex system issues, and driving business planning by evaluating system specifications.

Job Responsibility:

Formulate and define systems scope and objectives for complex projects and foster communication between business stakeholders and technology
Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommends solutions
Support system change processes from requirements through implementation and provide input based on analysis of information
Consult with business clients to understand and assess system functional specifications to meet organizational goals
Gathering of requirements and creation and management of requirement artefacts such as Epics and user stories or Business Requirements documents, including Acceptance criteria and Functional and Non-Functional requirements
Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment
Act as advisor or coach to new or lower level analysts and work as a team to achieve business objectives, performing other duties and functions as assigned
Appropriately assess risk, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Requirements:

Significant relevant experience required
Track record of Agile Scrum Experience
Proficiency in using Jira and Confluence
Experience working with Databases and knowledge SQL, with intermediate/advanced Microsoft Office Suite skills
Proven interpersonal, diplomatic, management and prioritization skills
Experience in banking domain or financial services
Proven experience of creating system, process and/or data flows using industry tools
Consistently demonstrate clear and concise written and verbal communication
Proven ability to manage multiple activities and build/develop working relationships
Proven self-motivation to take initiative and master new tasks quickly
Problem Solver: Ability to solve complex issues and have a high ability to remove barriers, understanding internal and external organizational structures, dynamics and trade-off
Growth Mind-set: Experience and passion for learning
implementing practices from others
trying, failing, sharing practices and knowledge for others’ benefit
Experience of working in different project methodologies (including Waterfall and Agile) is preferred
Ability to work with remote teams and remote management
Some project management experience would be an advantage
Bachelor's degree/University degree or equivalent experience.

Nice to have:

Some project management experience would be an advantage
Experience of working in different project methodologies (including Waterfall and Agile) is preferred.

What we offer:

Competitive base salary (annually reviewed)
Hybrid working model (up to 2 days working from home per week)
A whole host of additional benefits that support you (and your family) to be well, live well and save well.

Additional Information:

Job Posted:

March 22, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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IT Business Senior Analyst