IT Business Senior Analyst, Citi

Citi

Location:

Canada, Mississauga

Category:

IT - Software Development

Contract Type:

Employment contract

Salary:

Not provided

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Job Description:

The IT Business Senior Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

Job Responsibility:

Liaise with client's business and technology teams supporting a fast paced agile development environment
Gather project requirements and capture detailed use-case based business requirements by interacting with the business and technology teams through interviews, group discussion sessions and questionnaires
Define and prioritize product backlogs, ensuring alignment with business objectives and modern engineering standards
Collaborate closely with stakeholders, engineers, and QA to drive BDD/TDD adoption and ensure automated validation of requirements
Own and articulate clear, detailed, and testable user stories, acceptance criteria, and impact assessments
Regularly interact with stakeholders, collecting feedback and managing expectations throughout the product lifecycle
Analyze and design solutions to meet the project requirements / stakeholder expectations that can be captured as respective user stories in JIRA
Work with a geographically distributed technology team to ensure that the requirements / business need are well understood and the solution developed are in line with the requirements
Act as a functional / system expert and facilitate knowledge sharing / management within the team
Plan the approach, tools and templates to be used, timelines and monitor performance for analysis work
Meet customer requirements with least amount of rework and high amount of test coverage in the least amount of time
Effectively communicate project updates with stakeholders to keep them informed of project status
Work closely with developers to define technical acceptance criteria that align with code quality, security, and performance best practices
Conduct impact assessments for new features or changes to assess their potential effect on existing systems, processes, and users
Drive modern ways of working, fostering a collaborative and agile product development culture
Support sprint retrospectives and foster a culture of continuous improvement within the team

Requirements:

7-10 years of Strong experience as a Business Analyst / Product Owner in agile, cloud-native, and modern engineering environments
Bachelor's Degree in Science / Engineering / Management or equivalent
Hands-on experience with BDD (Behavior-Driven Development) and TDD (Test-Driven Development)
Experience collaborating with engineers on system design, code quality, and automation strategies
Hands-on knowledge of JIRA, Confluence
Sprint Planning & Execution: Collaborating with teams to define sprint goals and ensure continuous delivery
Able to write (minimum level to analyze data) / understand PL SQL queries to model the current state
Backlog Management: Prioritizing features based on business value, customer impact, and technical feasibility
Knowledge of Investment Banking Services, Brokerage for Institutions / retail customers
Knowledge of Clearing and Settlement domain
Experience of working in a globally distributed team, working in different time zones
Strong analytical and problem-solving skills, with experience working in data-driven decision-making environments
Excellent communication skills – Oral, written and interpersonal / time management skills

Nice to have:

Experience working with API-driven architectures and microservices
Familiarity with performance testing, observability, and cloud infrastructure
Proven experience as a Business Analyst or Product Owner in an Agile environment
Certification - Scrum Master / Product Owner is an added advantage
Business Analysis certification like CBAP from IIBA or BA certification from PMI is an added advantage

What we offer:

Equal opportunity employer
Accommodation for persons with disabilities
Encouragement to apply for people from underrepresented groups

Additional Information:

Job Posted:

March 22, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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IT Business Senior Analyst