IT Business Senior Analyst, Citi

Citi

Location:

Canada, Mississauga

Category:

IT - Software Development

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

The IT Business Senior Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

Job Responsibility:

Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT
Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommends solutions
Support system change processes from requirements through implementation and provide input based on analysis of information
Consult with business clients to determine system functional specifications and provides user and operational support
Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment
Act as advisor or coach to new or lower level analysts and work as a team to achieve business objectives, performing other duties and functions as assigned
Has the ability to operate with a limited level of direct supervision
Can exercise independence of judgement and autonomy
Acts as SME to senior stakeholders and /or other team members
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
Manage Global Reconciliations projects & work proactively with business partners for successful projects delivery
Work with stakeholders in Operations, Technology and PMO to run meetings, coordinate and gather business requirements
Understand current business process and provide functional design inputs for the proposed technology solution
Create high quality documentation for Business and Functional Requirements
Manage traceability of requirements from BRD till Test Plan / Results
Analyze huge data sets, create flow diagrams, prepare high level summaries and workflows
Work in close co-ordination with the development leads on enhancements and defects, and assist with troubleshooting / resolution of defects
Planning, estimating, managing risks and issues, project reporting, impact assessment, managing stakeholders, and building strong relationships with the technology partners and stakeholders
Assist in project execution through JIRA, providing tracking to technical teams and status updates to internal and business stakeholders
Lead small/mid size teams across Citi and vendors

Requirements:

5-8 years of relevant experience
Experience in data analysis with intermediate/advanced Microsoft Office Suite skills
Proven interpersonal, data analysis, diplomatic, management and prioritization skills
Consistently demonstrate clear and concise written and verbal communication
Proven ability to manage multiple activities and build/develop working relationships
Proven self-motivation to take initiative and master new tasks quickly
Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail
Minimum 6-10 years of relevant experience in Apps Development or systems analysis role
Experience in managing and implementing successful projects
Ability to adjust priorities quickly as circumstances dictate
Demonstrated leadership and management skills

Nice to have:

Hands on experience with JIRA and understanding of DevOps Tools, Linux environments, AutoSys, MS Office tools required
Demonstrated project management experience and detailed knowledge of technology products
Experience with Agile / Scrum SDLD methodology required
Excellent written and verbal communication skills

Additional Information:

Job Posted:

March 20, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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IT Business Senior Analyst